At RichBond CO, we recognized that audio transcription posed significant challenges for both clients and interpreters. Clients often struggled to find a reliable transcription service, while transcriptionists faced excessive demands in terms of time and quality when managing large volumes of work.
To address these issues, we decided to focus on audio transcription and develop a robust system that incorporates quality control guidelines throughout the process. Our aim is to minimize the manual effort required for transcription while effectively handling large volumes of audio, ensuring that our clients receive the highest standard of service.